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Problem With the Password Reset
This article explains common issues when attempting to reset password. I didn't get the reset password email. Typically, this email goes directly to the inbox of your email account. If you don't see it there, look at the promotions or spam/junk folder. You can also search your email account using the subject line…
Managing Your Profile
Learn more about how to use and manage your profile. Access Your Profile Tap the menu (1) button to open the Navigator then tap your profile photo (2) in the top left corner to access your profile. If you are on a larger screen, like a laptop or desktop computer, you can also access your profile by ta…
Account Access: Login and Password Reset
Login Your user ID is either your email address or your mobile phone number and password. There are two ways to log in. * Browser. The logon link for the app is . * Native App in the Apple App Store and Google Play Store . Consider bookmarking this link on your favorite browser. Logout To logout, tap on …
About Profile Visibility
During app signup, the user is shown the profile visibility with two options, Public and Private. The default is Private. All profiles are hidden from the internet. User profiles can only be seen by someone with an account on the app. The major difference between the two settings is who else will be allowed to s…
